MANILA — BDO Unibank said that withdrawals made from the account of a passbook holder who went viral on social media for claiming he inexplicably "lost" some P345,000 "were verified to be valid."
In a video that made rounds on the internet, Gleen Cañete claimed while shedding tears that the passbook account made to finance his child's tertiary studies had been "hacked" and that the entire P345,000 in it had been wiped out.
Cañete narrated in the video that BDO told him his passbook account had been successfully linked online, despite his claim that the account had no online account or card.
Gleen Cañete weeps as he narrates that his BDO passbook account "lost" some P345,000. The bank however said the withdrawals made from the account were valid. Screenshots from Cañete's video
BDO however said in a statement Monday that the viral passbook incident "has been able to account for the withdrawals that caused stress to Mr. Cañete."
"All withdrawals done by the accountholder online were verified to be valid," the bank said.
"Mr. Cañete advised BDO that they will resolve matters within their family."
BDO has assured the public that it looks after its clients' security and encourages them to maintain the privacy of their accounts.
